Terms & Conditions

Terms & Conditions RibatApp B.V.

1. Parties

1. RibatApp B.V. ("RibatApp", "we", "us"), registered with the Dutch Chamber of Commerce (KvK) under 95951431, registered at Groningenweg 10, 2803 PV Gouda, the Netherlands. These Terms are ours.

2. User: any (potential) customer who uses RibatApp's services.

3. Visitor: any person or entity visiting RibatApp's website.

2. Applicability

1. These Terms apply to every offer we make and to every agreement we enter into. Unless replaced or changed by more specific terms, they also apply to future dealings between us and you.

2. Any changes to these Terms only apply if both parties agree in writing.

3. Your own (purchase) terms do not apply.

4. Third parties we engage to perform our agreement may also rely on these Terms.

5. If any part of these Terms is invalid or voided, the rest stays in force. We will then agree on a new clause that reflects the same purpose as closely as possible.

3. Offer and Agreement

1. Every offer (quote or otherwise) is completely without obligation and revocable, unless we state otherwise in writing.

2. Prices shown on the website or in offers are in euros, include 21% VAT, and may be subject to levies, surcharges, or other factors.

3. Any specifications (size, color, presentation) are indicative only. Minor differences are not a breach by RibatApp.

4. Obvious typos or mistakes are not binding on RibatApp.

5. A legal relationship governed by these Terms starts when the User creates an account on our website. These Terms then apply to every agreement the User enters into via that account. Specific agreements are concluded when both parties sign a written offer, when we confirm acceptance in writing, or when we (or a third party for us) start performance.

6. RibatApp is not a party to agreements between a User and a Visitor or other third parties. Disputes from such agreements must be resolved by those parties themselves. We do not guarantee performance by Visitors or third parties.

7. Offers are made in good faith. By entering into the agreement, both parties consider the prices and terms reasonable and fair.

4. Account / Profile

1. Only a User's duly authorized representative may create an account. The User must be at least 13 years old.

2. Each account must correctly describe the User's entity. All requested details must be truthful. Do not create a fake persona or represent another entity.

3. Do not share your login details with third parties or use someone else's. You are responsible for all use of your account, whether authorized or not. Report any unauthorized use to RibatApp as soon as possible.

4. We may refuse an account application or close a registered account for any reason (e.g., breach of these Terms or our house rules). We may also do so if the User's identity or business does not fit RibatApp's ethics or target audience. In that latter case, no extra fee is owed by the User. We may also temporarily suspend an account or place it on a waitlist.

5. A User may not create or manage more than five (5) accounts, nor re-apply/manage an account after we have refused or closed one.

6. The User may request account closure by emailing us and providing login details.

7. Content posted by the User is not automatically deleted upon account closure. The User is responsible for deleting (or asking us to delete) content. If not deleted, RibatApp retains a continuing right to use it under these same Terms. The content remains owned by the User and may be viewed and shared by others. Deleted content may still exist to a limited extent if others saved or shared it.

8. RibatApp does not owe any costs or damages related to account closure for any reason.

5. RibatApp's Performance and Obligations

1. The User will enable RibatApp to perform the agreement and will provide the cooperation we reasonably need.

2. We will deliver our services as soon as possible. Deadlines are not strict; if we are late, you must first send us a written notice of default setting a reasonable period to remedy before taking any further steps.

3. We may engage third parties to perform the work. Dutch Civil Code art. 7:404 is excluded.

4. We may change the content, form, or format of messages or of the User's account/profile at any time at our discretion, without any right to compensation or refund. This is not a breach. We may display commercial ads on pages, including those from competitors.

5. We may change the layout and options of the website at any time at our discretion, without any right to compensation or refund.

6. We aim to keep websites/accounts/profiles available throughout the term, but we do not guarantee uninterrupted, error-free, or always-available service. We may (temporarily) take the website or accounts offline or limit use if reasonably necessary (e.g., maintenance), without prior notice.

7. If, in our opinion, there is a risk to our systems or network, or our services are hindered by events such as internet or telecom outages, synfloods, network attacks, DoS/DDoS, power failures, civil unrest, mobilization, war, transport disruptions, strikes, lock-outs, business interruptions, supply delays, fire, floods, import/export barriers, epidemics, pandemics, or government measures, all our obligations are suspended. We may take any reasonable measures to avert or prevent the risk/hindrance. You have no right to compensation. If force majeure lasts longer than one month or fulfilling our obligations becomes disproportionately burdensome, we may terminate the agreement in whole or part by notifying the User, without liability.

6. User's Performance and Obligations

1. The User's account/profile or other communications placed on our website or sent to Visitors must meet these general rules:

a. Title and text must accurately describe the content.

b. Titles and texts may be in English or the language the Visitor requests.

c. Titles and texts must not be misleading, inaccurate, or incorrect.

d. No discriminatory language of any kind (including race, sex, sexual orientation, skin color). Do not insult users of other religions.

e. Do not share offensive, discriminatory, hateful, or negative expressions aimed at Islam or other religions, their prophets, or religious values.

f. No content that violates laws, regulations (including the Dutch Advertising Code), public order, or morality. No infringement of others' (intellectual property) rights without valid permission.

g. Music: avoid sharing music (songs of artists). Share any content that supports a respectful, positive atmosphere including anasheeds or background music as long as the focus is not listening to the music itself.

h. Videos: do not share videos focused on dancing.

i. Inappropriate content: no explicit material (pornography), violent images, or immoral content.

j. No content that promotes conduct contrary to Islamic values (e.g., gambling, alcohol use, or other prohibited activities).

k. Business users are encouraged to offer content and services that benefit the community and are not harmful to society.

l. Do not use a company name, logo, or brand without that company's permission. Accounts pretending to be an official brand/company may be removed. This also applies to confusing trade names.

m. Do not impersonate a celebrity, company, or public figure. Fan accounts are allowed, but this must be stated clearly.

2. To verify compliance and protect quality, RibatApp may request and monitor quotes or other communications between Users and Visitors. The User must cooperate.

3. Unless agreed otherwise, fees are due in full in advance of delivery and are collected by direct debit. The User authorizes RibatApp to debit the agreed price from the User's bank account. If paying by invoice, the payment term is 14 days.

4. If the payment term is exceeded or in the event of any default, we may suspend performance for as long as the default continues. We may also charge extrajudicial collection costs amounting to 15% of the principal, with a minimum of €40 excluding VAT.

5. Without our express written consent, the User may not set off, suspend, or withhold payments.

6. The User must object within 14 days of notice. If the User objects, we may terminate the agreement within 14 days.

7. (Early) Termination

1. We may close a User's account and remove all posted content if the User has not used their login for 24 months. We may also terminate the account and/or agreement with immediate effect for the future by written notice, without prior notice of default and without any right to damages, if:

a) The User is granted (provisional) suspension of payments, is declared bankrupt, files for debt rescheduling, or is placed under guardianship/administration;

b) The User ceases business in whole or part, liquidates, substantially changes its activities, or transfers them to a third party without our prior written consent;

c) It appears the User has provided incorrect information or misled us (e.g., regarding identity or personal characteristics);

d) The User breaches these or other applicable terms;

e) We doubt the User's integrity or reliability (e.g., ethical codes in the relevant industry or quality of operations). This in any case applies if we receive a complaint from a Visitor about the User.

2. Upon termination, all amounts owed by the User to RibatApp become immediately due and payable. No refunds of any remaining credit will be made.

3. After an initial term of one (1) year, either party may terminate with one (1) month notice. If the User terminates, RibatApp does not refund amounts already paid. After termination, the User can no longer make claims.

8. Liability

1. The User must check each delivery under the agreement as soon as possible, but within 48 hours after delivery. If the performance does not match what was agreed, the User must notify RibatApp by email within 72 hours after delivery.

2. We do not guarantee the quality or quantity of how an account, quote, or other communication is displayed on the website or elsewhere.

3. The User is responsible for the content of their account, quotes, or other communications and indemnifies RibatApp (in and out of court) against third-party claims relating to that content.

4. The User guarantees that any digital content supplied is safe and free of viruses or other harmful content. We are not liable for the content of the account, quotes, or other communications, including photos or other imagery. The User indemnifies RibatApp for third-party claims related to the User's content.

5. The User bears the risk of correct and timely delivery of accounts, quotes, or other communications, regardless of how they are provided.

6. We are not liable for damages resulting from (temporary) unavailability of the account, quotes, or other communications.

7. In case of shortcomings by us, our sole obligation is to adjust the account or communication, extend publication, or credit the costs. The User has no other right to any (damage) compensation.

8. If, nevertheless, we are liable to the User, our liability is limited to the amount paid out under our professional/business liability insurance, or otherwise to the fee for the event that caused the damage.

9. Except in cases of intent or deliberate recklessness, we are not liable for consequential, indirect, non-material, delay, property, goodwill loss, lost turnover and/or profit, etc.

10. We are not responsible for statements, actions, or performance by Visitors, whether via our website or not. Unless we explicitly say otherwise, we are not a party to agreements between Users and Visitors. All claims and disputes must be resolved between them.

11. Our website contains URLs/links to (social media) websites. These links are provided for convenience and are not endorsements. We are not responsible for the content of linked sites or for the actions/omissions of those third parties.

12. We generally do not censor and are not actively screening website content posted or provided by Users or third parties. The User accepts all risks related to contacts with third parties via our website. The User must independently verify all published content.

13. If a project is commissioned by multiple Users, all Users are jointly and severally bound. Dutch Civil Code art. 7:407(2) is excluded.

14. The User may only use a Visitor's personal data to prepare the specific requested quote. The User indemnifies the Visitor for all liability resulting from a breach of this rule.

15. The User and/or Visitor acknowledges that RibatApp may use Artificial Intelligence (AI) in delivering services. They also acknowledge that AI can produce unforeseen situations/complications. Therefore, you must always (double) check the outcomes of RibatApp's services.

9. Privacy and Intellectual Property

1. All IP rights in the website content (designs, images, videos, texts, software, audio files) belong to RibatApp B.V. Third parties may not commercially use or otherwise reproduce them without prior permission from the rightsholder.

2. The User may not use software to scrape, collect, or process data from RibatApp's website.

3. The User may not send unsolicited mail/emails or other spam to Visitors, call them unsolicited, or contact them in any other way to promote/sell products or services — except in relation to the business purpose for which a quote request was submitted.

4. The User guarantees to use the website and all related products, services, and documentation in line with all applicable IP and privacy laws. The User may not use a Visitor's personal data for anything other than the specific requested quote. If a Visitor objects to use of their personal data, the User must comply, and RibatApp may terminate the agreement without (additional) compensation.

5. After anonymization, RibatApp may use data for promotion, training, advisory, or statistical purposes.

6. RibatApp may use the User's (trade) name and all accounts/profiles or quotes for our own publicity. By creating an account, providing a quote, or placing an advertisement, the User grants RibatApp a free, worldwide, irrevocable, sublicensable, and transferable license to use, reproduce, distribute, and publish the content for marketing, promotion, and/or advertising.

10. Assignment, Governing Law, and Forum

1. RibatApp may transfer its rights and obligations under the agreement to a third party. The User may only transfer theirs with RibatApp's written consent.

2. Dutch law applies exclusively to these and all other agreements between the parties. The CISG (Vienna Sales Convention) does not apply.

3. For disputes arising from the agreement, the exclusive competent court is the court in the district of the municipality where RibatApp B.V.'s head office is located.

Contact Details

Leave us a message at RibatApp Contact.

Address: Groningenweg 10, 2803 PV Gouda, the Netherlands

Email: ribatapp@hotmail.com

VAT ID: NL001971046B19

Changes

RibatApp B.V. may change these Terms & Conditions without prior notice. Changes take effect immediately after being posted.

This Terms & Conditions was last updated on 1 September 2025.